Our Portfolio of Excellence
From our Glasgow headquarters, we operate 10 successful businesses serving 650+ clients across 50+ countries worldwide
£5.1M+
Annual Revenue
650+
Clients Served
50+
Countries
10
Businesses
Our Business Portfolio
A diverse ecosystem of successful businesses across multiple industries and locations
1Point Solutions
2 W Regent Street, Glasgow G2 1RW, UK
Parent Company - HQ
Customer Support Outsourcing, BPO Services
£5.1M
+45%
150
650
2014
1Point Plumbing & Heating
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
Plumbing & Heating Services
£850K
+40%
25
180
2015
1Point Constructions
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
Construction, Renovations, Building Services
£720K
+55%
20
85
2019
1Point Tech
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
AI Development, Software Solutions, Automation
£950K
+85%
35
120
2020
1Point BPO
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
Call Center Outsourcing, Virtual Assistants, Customer Support
£1.2M
+60%
65
180
2018
1Point Digital
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
SEO, PPC, Digital Marketing, Lead Generation
£680K
+72%
18
95
2019
1Point Dispatching
2 W Regent Street, Glasgow G2 1RW, UK
Flagship Business
AI-Powered Dispatching, Scheduling, Field Service Management
£450K
+95%
12
65
2021
Gas Engineer Glasgow
9 Ash Walk, Rutherglen, Glasgow G73 4HF, UK
Fully Managed - Gas Engineering
Gas Installation & Repairs
£420K
+35%
12
95
2016
The Glasgow Plumbers
Glasgow, UK
Residential Plumbing
Emergency & Scheduled Plumbing
£380K
+38%
10
75
2017
Plumbers Glasgow Ltd
111 West George Street, Glasgow G2 1QX, UK
Commercial Plumbing
Commercial & Industrial Plumbing
£520K
+42%
15
88
2017
Glasgow Plumbing Solutions Ltd
Glasgow, UK
Complete Plumbing Solutions
Residential & Commercial Services
£340K
+33%
9
68
2018
Glasgow Plumbing and Heating Specialists Ltd
Glasgow, UK
Heating & Plumbing
Boiler Installation & Heating Systems
£390K
+36%
11
72
2018
Trusty Pipes
Glasgow, UK
Emergency Services
24/7 Emergency Plumbing
£280K
+48%
8
55
2019
The Southampton Plumbers
Southampton, UK
Regional Expansion
Complete Plumbing Services
£320K
+52%
10
62
2020
Edinburgh Plumbers
Edinburgh, UK
City Expansion
Complete Plumbing Services - Full 1Point Management
£280K
+120%
8
55
2024
Performance Analytics
Real data showcasing our impressive growth and success across all metrics
Revenue & Client Growth (2015-2024)
Exponential growth year over year
- Revenue (£)
- Clients
Service Distribution
Breakdown by service type
Geographic Reach & Growth
Businesses by region with YoY growth
- Businesses Served
- YoY Growth %
Monthly Performance Metrics (2024)
Calls handled, satisfaction rates, and leads generated
- Calls Handled
- Leads Generated
Customer Satisfaction Trend
Average satisfaction scores over time
Service Performance Radar
Multi-dimensional performance analysis
Revenue & Clients by Industry
Breakdown of our diverse client portfolio
- Clients
- Revenue (£M)
Awards & Recognition
Recognized for excellence in customer support and business innovation
ISO 9001 Certified
Quality Management Excellence
Top Rated BPO
Industry Recognition 2024
Data Security
GDPR Compliant Operations
95%+ Retention
Client Satisfaction Leader
Why Choose 1Point Solutions
Proven track record of delivering exceptional results across diverse industries
Lightning Fast Response
Average response time of under 15 seconds across all channels. 24/7 coverage ensures no call goes unanswered.
Expert Team
150+ highly trained professionals with expertise across 15+ languages and diverse industry sectors.
Proven Growth
4,150% revenue growth over 10 years. Our success is built on delivering exceptional results for our clients.
Global Reach
Operating in 50+ countries with local expertise and global standards. Expand your business worldwide with confidence.
24/7/365 Support
Round-the-clock coverage ensures your customers receive support whenever they need it, in their timezone.
Industry Expertise
Deep knowledge across plumbing, technology, healthcare, legal, and more. We understand your industry's unique needs.
Join Our Success Story
Become part of the 1Point ecosystem. Let's discuss how we can help your business grow.